Avexxis Product Overview
Order Entry & Customer Service
The Order Entry & Customer Service module is a powerful, flexible environment for the entry of orders and catalog requests, which contains a full-featured Customer Service environment. Complete integration with all other Avexxis modules allows the order entry user to obtain a wide variety of information required to efficiently compose sales orders and catalog requests as well as handle all aspects of customer service. Access to information from all other modules in the system is enabled through the use of pop-up windows during order entry. Order processing includes credit card authorization, fraud checking, payment receipt, personalization, inventory commitment, warehouse selection, split shipments, source capture by line item, phone specials, tiered quantity break, quantity break and date-sensitive pricing, and cross-sell and up-sell.
Point of Sale
The Point of Sale module contains the key elements required to effectively operate retail store environments of all sizes. The specialized menu and feature set includes POS order entry, cash drawer check in/out, priced or gift receipts, catalog requests, electronic gift card process, specialized reporting, and a configurable management menu. The Avexxis POS process may also be integrated with standard scanner and display hardware resulting in a total retail solution.
Products & Inventory
The Products & Inventory module contains maintenance and data entry functions for all product and inventory information required by the system. This includes the costing layers for the various valuation methods maintained by the system, multiple vendor designations, product specific fulfillment variations and the relationships between the products (replacements, complements, substitutes, cross-sell and up-sell, product/SKU families, kits and components). Valuation of inventory is based on system-maintained cost detail layer records to fully support FIFO procedures. Quantity currently available to ship, quantity committed to orders, quantity on order (with expected arrival dates), and quantity being held are displayed for any product within Avexxis.
Catalogs & Key Codes
The Catalog & Key Code module contains the catalog/drop /key code hierarchy for the entire organization. Catalog performance is projected and pricing and promotions are controlled by key code and date. A robust forecasting system is also integrated with the product/catalog process to seamlessly anticipate sales demand and ultimately uphold just in time purchasing methodology. Whether marketing in one or many channels, the Catalog & Key Code structure allows the ultimate in marketing flexibility.
Customers & Lists
This Customer & Lists module contains the entire customer master file, customer ship, and list data. Lists may be selected and segmented based on multiple criteria for internal or external use. It includes functions to export lists and to prepare labels and other mailings. RFM scoring processes combined with list management functions allow management and analysis of this vital data.
Forecasting & Purchasing
The extensive Forecasting process aligns the procurement focus of your organization. Whether catalog, retail store, or e-commerce centric, the Forecasting process is a guide to balance stock levels and demand. The process includes loss capture, demand curves, sales projections, and as actual sales occur, uses real-time information to update the forecasts for the balance of the plan. Recommended to buy inventory requirements are based on forecasts, shipping and lead time, backorder levels, open purchase orders, stock on hand and the purchase review cycle for the product. Requirements may be broken out by warehouse for purchase orders with single or multi-facility content.
Warehouse Management
The Warehouse Management module contains all processes required to efficiently control the daily operations of warehouse facilities of all sizes. The module includes picking, verification, shipping, receiving, customer and vendor returns, inter- and intra-warehouse product movement, product assembly, product physicals, and bin location management. Performance data is captured, and bulk shipments are supported. Shipping processes are fully integrated with all Avexxis modules including invoice generation and automatic processing of credit card payments. Receiving includes notification of special purchase backorders for cross-dock shipping and directed put away. Customer return management includes held inventory locations for inspection and disposition.
Accounts Payable
Accounts Payable includes vouchers, recurring vouchers, vendors, checks, and a wide range of reporting, including vendor history, cash requirements, discount availability, check and voucher batches, and monthly reporting. An unlimited amount of transaction detail may be maintained indefinitely by Accounts Payable, and information remains online for reporting purposes even after a period is closed. This detailed historical information allows complete analysis of vendor accounts in the event of billing questions. When needed, specific periods of data may be selected for archival storage. Accounts Payable is thoroughly integrated with Forecasting & Purchasing.
Accounts Receivable
The Accounts Receivable module includes invoices, recurring invoices, cash receipts, and a wide range of reporting, including cash transactions, receivables aging, cash transaction and invoice batches, and monthly reporting. An unlimited amount of transaction detail may be maintained indefinitely by Accounts Receivable, and information remains online for reporting purposes even after a period is closed. This detailed historical information allows complete analysis of customer accounts in the event of billing questions. When needed, specific periods of data may be selected and removed for archival storage. Accounts Receivable is thoroughly integrated with Order Entry & Customer Service.
General Ledger
The General Ledger module includes journal entries, chart of accounts, cash balance, financial statements, recurring journal entries, and a wide range of reporting, including cash requirements and projections. An unlimited amount of transaction detail may be maintained indefinitely for multiple companies by the General Ledger, and information remains online for reporting purposes even after a period is closed. This detailed historical information allows complete analysis of journals and provides a comprehensive audit trail. Each module's closing (AR, AP, and GL) is independent of when other modules are closed.
Letters & Queues
The Letters & Queues module provides an integrated approach to aid customer communication and sales order management. Letter generation includes credit, FTC, credit decline, insufficient funds, and other form letters, and can be output to system printers or exported for external handling. Queue management tracks orders through the various stages of entry, authorization, fulfillment, and completion, with review, release, and override capabilities at each stage.
